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Product · Agents & Trust · 2026

Designing Trust.

A permission and approval model for Meta's Muse agent, earning standing trust incrementally without drowning users in prompts or widening the blast radius when something goes wrong.

ROLE

Product case study (concept)

TIMELINE

Independent exploration · 2026

Full write-up

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01 / PROBLEM

Problem statement.

Muse only becomes useful once users grant broad, standing permissions. But every approval prompt pushes users toward one of two failures: clicking "yes" reflexively (a safety failure) or abandoning the task altogether (an activation failure).

How do I design Muse's permission model so it earns standing trust incrementally, reserves explicit approval for moments that genuinely warrant it, and avoids both prompt fatigue and catastrophic blind approval?
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